‘Women told us that the care they received had exceeded their expectations. We saw many testimonials from women and their families that praised the exceptional care offered.’

‘Staff cared for women with compassion. Women valued their relationships with their midwife and there were several examples where staff had gone the extra mile to support women during home and hospital births.’

‘People could access the service when they needed it. Staff responded quickly to initial enquiries and offered free of charge initial consultations to help women decide if the service was right for them.’

‘The service operated 24 hours a day, seven days a week, 365 days a year. Women were offered flexible appointments that were mutually agreed between the woman and her midwife.’